Revised September 20, 2020
Red Apple Reading® is dedicated to establishing trusting relationships with its customers, based on respect for personal identity and information. All personal information is kept confidential and will not be used for outside marketing purposes. No personal information, or child's information, will be disclosed to any third-party marketers or advertisers. Your personal information is secured using industry-standard SSL (Secure Socket Layer) Technology.
Safe Child Site Guarantee:
The Red Apple Reading® website and apps are guaranteed to be free of external advertising, pop-ups, external links when children are logged in, and violence of any kind. Red Apple Reading® was created by an American schoolteacher to support the reading skills of young learners and will remain wholesome and ad-free. We understand family and educator concerns for children's personal information and safety.
Use of Personal Information:
Red Apple Reading® may collect personal information that you provide when interacting with the Red Apple Reading® website (including but not limited to your name, address, email address, phone number, child's name, and payment info when signing up). Your personal information may be used to communicate with you about Red Apple Reading® products and services, updates, customer support, or renewals. This information is not shared with any outside entities. Payments are processed through either PayPal or Authorize.net using secure integrated processing. The information you choose to provide about your child is only used for internal research purposes and is not shared with any outside entities. Automated emails from Red Apple Reading® include the option of managing your preferences or unsubscribing at any time. You can also contact us at any time via to edit the information on file, or to request deletion of your personal information if the account is no longer being used.
Please note that payment information you provide to other websites for the Red Apple Reading® program (e.g. Groupon) are not tracked or accessible on Red Apple Reading® servers. Please contact the website where payment was made to view, change, or delete information provided on their website.
Red Apple Reading requires a valid email address on all accounts to ensure proper communication about the program if needed. Email addresses are also used to provide occasional emails for the purposes of education and advertising for Red Apple Reading® only. These emails are provided through a secure third-party email service (MailChimp) and can be unsubscribed from at any time with the link provided at the bottom of the emails. You can also stop emails by contacting . Zip codes are requested only for internal research and marketing purposes. Physical addresses and phone numbers are not required fields in accounts and not required for account use. They can be changed or deleted at any time in the account dashboard or by contacting . No email, address, or phone information provided is ever provided to outside entities for advertising or other purposes. Once an account is deactivated, account information is deleted within one year’s time, with only name and email address archived for company records of past accounts.
Sharing Personal Information:
Protection of Personal Information:
The security of your personal information is important to us. Red Apple Reading® uses industry-standard SSL technology to help protect against the loss, misuse, or alteration of information collected from you on the Red Apple Reading® website. When you access your personal information or transmit personal data to the Red Apple Reading® website, the information is stored on a server that Red Apple Reading® has attempted to secure against unauthorized access or intrusion via HTTPS connection security from GoDaddy, a trusted organization. Red Apple Reading® is not responsible for unauthorized access to information by hackers or others who obtain access through illegal means.
Our Services may use tools to collect information through a variety of technical methods, including but not limited to cookies. We may use tools including Google Analytics to understand who is using our website and how they are using it. The information is collected for many purposes, including delivering content, tracking and enhancing user experience on the website, and to analyze traffic patterns on our Services.
How to View, Update, or Delete Customer Information:
You can view or update personal information on the Red Apple Reading® website by 1) logging into your account dashboard and changing the information, or 2) emailing Customer Support at with a request for personal information currently on file. You also have the right to request deletion of all personal information, provided you no longer wish to use the reading program. Email to request deletion of all account data.
Red Apple Reading® provides a safe child user experience on its website. There are no external ads or pop-ups that play when a child is logging in or using the reading programs either online or as mobile apps.
Any in-app purchases in Red Apple Reading® mobile apps have a Parent Gate installed to minimize the ability of a child to access an app store or purchase or download apps while using the app.
Any child user data saved is provided for adults to track progress and for helping with customer service issues if needed. Child progress data in the program is not provided by Red Apple Reading® to any other entities or for any other purpose. Parents can request that all child data be deleted by contacting . All child data is deleted automatically from Red Apple Reading® servers within one year’s time of account deactivation, provided the adult account holder has not specifically asked for this data to be saved.
For additional information and tips to keep children safe when online, and for more information about COPPA, we recommend visiting https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children's-privacy.
Linked Sites and Services:
The Red Apple Reading® website (not the program after logged in as a user) may contain links to other sites or online services. If you follow these links, you will be leaving the Red Apple Reading® website and are then subject to the privacy practices of those sites, which may not be the same as the Red Apple Reading® website.
How to Contact Us:
Who We Are:
Red Apple Reading® Inc. is currently owned and operated by the US family who created the program. We have the goal of helping children learn how to read. Our mailing address is: PO Box 421, Beaumont CA 92223. You can also reach us by emailing email@example.com.