Can my membership be used on more than one computer?
Yes, that's the beauty of an online program. Your Red Apple account (and your child's program) can be accessed from any Internet connected computer with the necessary system requirements by logging into the website.
How soon can my child use the program after I order?
You can log in immediately with the email and password you used at purchase or redemption to access the account dashboard and add a child user. You will also receive a confirmation email with account login information and more info to help you get started. Once you have a child user created, the child can log in online and get started right away!
Does my child have to start back at the beginning of a lesson after exiting?
A child can skip ahead to whatever activity was last exited if desired. After navigating to the current lesson, the video can be skipped by clicking the SKIP button, then the activity buttons in the side menu can be clicked to take your child back to the activity that he/she played at the last login. Red Apple Reading lessons are designed so a child watches a short instructional video first, then practices with activities, and ends with a review and quiz. The total time in a lesson is anywhere from 10 to 25 minutes, depending on the child and the lesson.
Why do you need my child's grade level?
We ask for the grade level to help track the ages of children using the Red Apple Reading program, for internal research and analytics only. The program does NOT place children into a level with this information (more about where to start can be found in the User Guide). We no longer require a child's date of birth or gender.
What is the difference between Family and Educator memberships?
Family and Educator memberships both offer access to the same educational software. Family memberships are limited to a maximum of 8 children on an account. Educator memberships are renewed annually (not automatically) and can have up to 50 children on one account.The Educator membership is better designed for looking at information for multiple students, and there is an option to print a class report, as well as the detailed individual progress reports. There is volume pricing available to schools wishing to purchase multiple accounts, and purchase orders are accepted. Email Customer Support
for a custom quote.
When does my membership expire?
View your membership period on the Account Profile page of the account dashboard when logged in. Monthy accounts are billed automatically, and 3,6, or 12 month accounts (including educators) must be renewed manually in the account dashboard - visit the Add/Renew/Upgrade link to renew. You can access the program, apps, and offline content as long as your membership is active. Accounts will be deleted if expired and inactive for more than six months.
How do I cancel my membership?
There is a cancellation link on the Account Profile page of the dashboard for monthly members paying a recurring fee. Cancellations are processed within 24-48 hours. All customers can email email@example.com and request cancellation. For all term accounts, de-activation occurs automatically on the last day of the membership period if the account expires without the customer paying to renew the account. NOTE: Unsubscribing from Red Apple Reading emails does NOT automatically cancel the account or membership. You must email firstname.lastname@example.org to cancel the account.
Can more than one child share an account?
You can have more than one child on your customer account, but each child must have their own username and password to use the onine program. The progress a child has made in the program stays linked to their online account and cannot be reset. Up to 8 children can be on a parent account. Click the Add Child or Add/Renew/Upgrade button to pay a small fee and add another child user to the account. If a child is deleted from the account, ALL data from the child's program will be lost.
How do I reset my or my child's/student's password?
You can reset your child's/student's password (and your own) from the Dashboard of your user account. Log in with your customer email and password, then either edit your own password on the Account Profile page, or go to Child Users and edit a child's password.
How can I update my email address and/or account information?
You can change the email address associated with your account from the Profile page of your Dashboard when you are logged in. Log in with your original email and password, go to the Profile page, update the information, then click Submit at the bottom. Contact us if you are unable to access your account, or if member emails are not received at the new email address.
What makes Red Apple Reading different from other programs?
Red Apple Reading offers a wholesome ad-free environment for children to learn basic reading skills. The program uses current research on instructional approaches, techniques, and how children effectively learn, and combines it with a program designed to offer systematic instruction and practice of the Common Core State Standards in foundational reading skills. Children demonstrate mastery in order to progress through the lessons in levels B and . Parents and teachers can view reports on a child's progress and success.
Who developed Red Apple Reading?
Red Apple Reading was developed by a team of educators, specialists, animators, web developers, and parents. It's focus is on providing explicit instruction of foundational reading skills using effective and successful teaching strategies. Visit the About Us page
for more information.
What skills does the Red Apple Reading program teach?
Carnival Fun teaches: letter names and sounds, phonemic awareness, rhyming, beginning and ending sounds, sorting, vocabulary, and print concepts. Park Planet teaches: short vowels, blending and segmenting words, short vowel word families, digraphs th, sh, and ch, beginning and ending consonant blends, an introduction to long vowels, and Fry's first 100 sight words. Island Adventures teaches: advanced phonics skills including long vowel combinations, silent letters, and r-controlled vowels, 200 more sight words, vocabulary, and several reading comprehension skills.
Do any materials come with my membership, other than access to the online reading program?
Yes. In addition to using the software and member apps, all memberships include free resources including practice workbooks, flash cards, a digital magazine, printable storybooks, reading games, and more. This free offline content is accessible by clicking the Resources tab in the account dashboard.
What age is Red Apple Reading designed for?
The Red Apple Reading program is recommended for children ages 4-8 who are reading below a 3rd grade reading level. Specifically, Carnival Fun is a preschool level recommended for pre-readers ages 4 to 5. Park Planet is designed for ages 5 to 7 learning basic Kindergarten and first grade reading skills. Island Adventures is recommended for ages 6 to 8 learning second/third grade foundational reading skills.
Can Red Apple Reading be used by children with learning disabilities?
The Red Apple Reading program was not designed to help children with learning disabilities, but we have heard from many customers that it has been effective in providing supplemental instruction and practice for children with learning disabilities. Please access the Free Trial
to help determine if our product is right for your young learner.
Can Red Apple Reading be helpful for English Learners?
The software was created utilizing specific strategies recommended for teaching students who are developing English as a Second Language. The lessons use explicit instruction for direct teaching of concepts. Lessons and support materials provide vocabulary and language development, words in context, and a variety of visual aids and pictures to help all students, including English learners, readily access the program. The program also has the option to have activity directions translated into Spanish or Mandarin.
Can lessons be repeated?
Yes! Children must demonstrate 80% mastery of a lesson in levels B and C in order to continue to the next lesson. All lessons that have already been mastered remain "unlocked" for the user to return to and revisit as much as they want for practice. Parents and teachers can unlock a child's account so that children can start further into the program if needed.
How long is each lesson?
Lessons in levels B and C are designed to last approximately 15-25 minutes each, however, the time it takes any one child to complete can vary several minutes either way. The instructional video lasts about two minutes, then there are two or three activities for practice, and finally there is a review and quiz to assess mastery of the lesson.
Do I need to help my child with every lesson?
The program has an easy-to-use format that most children figure out quickly. The software is NOT designed to require you to help with lessons; ideally the child will be using the program without help. However, you may want to monitor their first use to see that they understand the format and how to navigate through the program. Young children using level A may require extra support. The offline content in the account dashboard is designed for you to use with your child.
How often should my child/student use the program?
The program is designed to be used as an intervention or supplement to regular learning, with an ideal pacing of 20-30 minutes daily (1-2 lessons) for three to five days a week.
How much time does the entire program take to finish?
If the recommended pacing of 2 lessons, 5 days a week is followed, a child can complete the 50 lessons in level B (plus 10 unit reviews) in six to eight weeks. The 75 lessons in level C (plus 15 unit reviews) can be completed in nine to twelve weeks with similar pacing.
What are Red Apple Points and how are they used?
Red Apple Points are reward points earned by the child user when playing the practice activities in the lessons. They accumulate throughout a unit (5 lessons plus review= 1 unit), and then are used for a final non-educational reward game at the end of each unit in levels B and C. In level A the points can be used in the Prize Tent.
Why is there a reward game at the end of every unit?
The reward game is a method of positive reinforcement for children when playing the activities. The Red Apple Points earned in the activities throughout the unit are used in the reward game, so the better a child does in the activities, the more points a child has, the better the game play. The game is only available to play once in a unit, immediately after each unit review. In Level A the Prize Tent is available for using points earned. Reward activities are completely optional and not needed to move forward in the program.
Are there more lessons available?
At this time the three levels of the program are complete. At some point in the future we hope to add more content and another level for third to sixth graders.