Contact Us

SUPPORT@REDAPPLEREADING.COM

U.S. based customer support 7 days a week - email us!

Please allow 24-48 hours for a reply. Check Spam if needed.

For troubleshooting, email as much info as possible to more quickly assist you, including: 1) web browser and device type,  2) level, lesson or activity.

PLEASE NOTE: The program is no longer in active development due to funding constraints and competitive pressures. We are committed to keeping the program online and functional for as long as possible to support families, educators, and students who rely on it. We appreciate your understanding and support.

TROUBLESHOOTING HELP:
System Requirements
User Guide
Scope & Sequence/Planning Guide

REDEEM PAGE HELP:
If you have a product key or redemption code not working on the Redeem page, email your name and the 16-character code. We will verify the code and get your account set up quickly!

CANCELLATIONS AND REFUNDS:
Email support@redapplereading.com to cancel a membership or close an account. Monthly account customers can click the Cancel link on the Account Profile page of the dashboard. Allow up to 48 hours to process cancellations. Partial refunds are not given after thirty days of term purchase or for unused time on an account. View our REFUND POLICY here. Please note: we do not refund discounted purchases made on other websites. Contact the place of purchase for their terms.

For Users in China 中国用户 

Red Apple Reading is partnered exclusively with Reading Success Education in China.  Contact info:  (中国的用户请使用以下方式与他们联系）
联系人：皮老师~May
微信：q343615267 
电话：18983253646

Red Apple Reading, Inc.
1001 S Main St Ste 49, Kalispell MT 59901