30 Day Satisfaction Guarantee
We want you and your child to have a wonderful, positive, and risk-free experience using the Red Apple Reading website and software. We stand behind our product 100% and guarantee your full satisfaction. If for any reason you are not completely satisfied with your experience, please contact us! We have amazing customer support and will do our best to help you at support@redapplereading.com.
For a no-hassle refund of payment made to us directly, please notify us within 30 days of your purchase via email to support@redapplereading.com. We will quickly issue a full refund via the credit or debit card used to make your initial purchase on the Red Apple Reading website.*
For monthly account cancellations, use the Cancel link in your Account Profile or email support@redapplereading.com directly to have payments stopped within 48 hours. Refunds will not be given for partial months or unused time on the account.
*Please note: We cannot issue refunds on discounted subscriptions or codes purchased or obtained through other companies or websites (Groupon, Living Social, etc.). Refunds are subject to their terms and conditions.
Please email if you have any questions: support@redapplereading.com
Red Apple Reading, Inc., 1001 South Main Street, Suite 49, Kalispell MT 59901
A+ member of the Better Business Bureau since 2011